1. Access data and hosting

You can visit our website without providing any personal information. Each time you visit the website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. This access data is evaluated exclusively to ensure trouble-free operation of the site and to improve our services. According to Art. 6 para. 1 sentence 1 lit f AVG the protection of our legitimate interests in the correct presentation of our offer which are decisive in the process of balancing interests.

Third-party hosting services

As part of the processing on our behalf, third parties provide us with hosting and presentation services for our websites. We use the following service providers for hosting the relevant website:

Hosting provider (https://hycare.eu)

SEO Webdiensten
Mandenmakersstraat 1
3334 KE Zwijndrecht

If a service provider is based in the U.S., it is certified under the EU-U.S. Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the European Commission has established an adequate level of data protection for companies certified under the Privacy Shield. Furthermore, we have agreed with other service providers located in a country outside the EU or EEA to apply standard EU data protection provisions to provide adequate safeguards under Art. 46 para. 2 lit. c AVG.

All data collected in connection with the use of these web pages or in forms for the purposes described below will be processed on the servers of the respective service provider. Processing on other servers takes place only as described in this privacy statement.

2. Data collection and use

We collect personal data if you voluntarily provide it when you contact us (e.g. via the contact form or e-mail). Mandatory fields are marked as such because in these cases we need the data for processing your contact or opening a customer account according to Art. 6 para. 1 sentence 1 lit. b AVG and you cannot send the contact without this information. Which data are collected, you can read from the various input forms. We use the data provided by you to process your inquiries.

We have engaged service providers to technically handle your queries on our behalf. These service providers are based in the US and are certified under the EU-US Privacy Shield. As a result of this agreement between the US and the European Commission, the European Commission has established an adequate level of data protection for companies certified under the Privacy Shield.

After complete processing of the application, your data will be restricted for further processing and deleted after the expiration of the tax and commercial law retention periods, unless you have expressly consented to further use of your data or we reserve the right to further use data, which is permitted by law and about which we inform you in this statement.

3. E-mail newsletter

Email advertising with newsletter sign-up

When you register for one of our newsletters or provide your data to download a document for free from our website or our Facebook or LinkedIn presence, we use the data required for this purpose or provided separately by you to send you our email newsletter on a regular basis based on your consent in accordance with the state of art. 6 para. 1 sentence 1 lit. a AVG.

The newsletter is sent on our behalf by service providers to whom we provide your email address for this purpose.

If the newsletter is sent through a service provider based in the US, it is certified under the EU-US Privacy Shield. As a result of this agreement between the US and the European Commission, the European Commission has established an adequate level of data protection for companies certified under the Privacy Shield.

You may unsubscribe from the newsletter at any time by sending a message to the contact option described below or through a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address unless you have expressly consented to further use of your data or we reserve the right to further use data, which is permitted by law and about which we inform you in this statement.

Email advertising without newsletter registration and your right to object

If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right, in accordance with art. 11.7 para. 3 Telecommunications Act, to regularly send you offers for similar products, such as products already purchased, from our range by e-mail. This serves to protect our legitimate interests in an advertising approach to our customers which take precedence in the process of balancing interests according to Art. 6 para. 1 sentence 1 lit. f AVG.

The newsletter is sent on our behalf by service providers to whom we provide your email address for this purpose.

If the newsletter is sent through a service provider based in the US, it is certified under the EU-US Privacy Shield. As a result of this agreement between the US and the European Commission, the European Commission has established an adequate level of data protection for companies certified under the Privacy Shield.

You may object to this use of your e-mail address at any time by sending a message to the contact option described below or through a link provided for this purpose in the promotional e-mail.

4. Cookies

In order to improve the user experience on our website and to enable you to use certain of its functions to display suitable products or to carry out market research, so-called cookies are used on some pages of this website. This serves the protection of our legitimate interests in the optimized presentation of our offer according to Art. 6 para. 1 sentence 1 lit. f AVG which are decisive in the process of balancing interests. A cookie is a small text file that is automatically stored on your end device. Some of the cookies we use are deleted after you close the browser session, i.e. when you close the browser (these are the so-called session cookies). Other cookies are stored on your end-user device and enable us to recognize your browser when you visit us again (permanent cookies). To control the retention period of cookies, you can use the Overview function in the cookie settings of your web browser. You can configure your browser to notify you when a page uses cookies and decide on a case-by-case basis whether to accept or reject cookies on a particular website or in general. Each browser has different policies for managing cookie settings. Browser policies are described in each browser's Help menu and explain how to change your cookie settings. See the links below for more information on changing settings in your browser:

Internet Explorer™: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Safari™: https://support.apple.com/kb/PH21411?locale=de_DE

Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647

Firefox™: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Opera™: http://help.opera.com/Windows/10.20/en/cookies.html Please note that disabling cookies may limit your access to some features of our website.

Webanalyse

Use of Google (Universal) Analytics for website visit analysis

For website visit analysis, this website uses Google (Universal) Analytics for website analytics. The web analytics service is provided by Google Ireland Limited, a company incorporated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.nl). The purpose of this is to safeguard our, in the context of an interest assessment decisive, legitimate interest in an optimized display of our offer in accordance with Art. 6 (1) (f) AVG. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as e.g. cookies. The automatically collected information about your use of this website is generally transmitted to a Google server in the USA and stored there. The IP address is thereby truncated by activating IP anonymization on this website prior to forwarding within member states of the European Union or in other member states of the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. The anonymized IP address transmitted from your browser within the scope of Google Analytics will not, in principle, be linked to other Google data. At the end of our use of Google Analytics and the purposes pursued, the data collected in this connection will be deleted.

To the extent that information is transferred to and stored on Google servers in the USA, the US company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here [link to: https://www.privacyshield.gov/list]. Based on this agreement between the US and the European Commission, the European Commission has set an appropriate level of data protection for companies certified under the Privacy Shield.

You can prevent Google from collecting data generated by the cookie about your use of the website (including your IP address) and processed by Google by downloading and installing the browser plug-in via the following link: https://tools.google.com/dlpage/gaoptout?hl=nl

5. Sending email reminders

If you have given us your express consent to this during or after your order in accordance with Art. 6 para. 1 sentence 1 lit. a AVG, we use your e-mail address to send you an evaluation reminder by e-mail. The consent can be revoked at any time by sending a message to the contact option described below with effect for the future.

6. Contact options and your rights

As a data subject, you have the following rights:

  • conform art. 15 AVG, hebt u het recht om informatie op te vragen over uw persoonlijke gegevens die door ons worden verwerkt, voor zover daarin beschreven;
  • In accordance with Art. 16 AVG, you have the right to demand the immediate correction of incorrect or complete personal data stored by us;
  • in accordance with Art. 17 AVG, the right to request deletion of your personal data stored with us, unless further processing is required: to exercise freedom of expression and freedom of information; for the fulfillment of a legal obligation; for reasons of public interest, or to assert, exercise or defend legal claims;
  • in accordance with Art. 18 AVG, the right to request the restriction of the processing of your personal data, insofar as: you deny the accuracy of the data; the processing is unlawful, but you refuse to delete it; we no longer need the data, but you need it to initiate, exercise or defend legal claims, or you have objected to the processing under Art. 21 AVG;
  • In accordance with Art. 20 AVG, you have the right to receive your personal data that you have provided to us in a structured, up-to-date and machine-readable format or to request its transfer to another responsible party;
  • The right to file a complaint with a supervisory authority in accordance with Art. 77 AVG. You can also contact the supervisory authority in your usual place of residence or workplace or at our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction of processing or deletion of data or withdrawal of a given consent or objection to a specific use of data, please contact our data protection officer. You can contact us using the options listed on the contact page of our website: contact opnemen

Right to object

Insofar as we process personal data as described above to protect our legitimate interests which take precedence in the process of balancing interests, you may object to such processing with effect from the future. If the data is processed for direct marketing purposes, you may exercise this right at any time as described above. If the processing is for other purposes, you have the right to object only if there are reasons arising from your specific situation. After exercising your right to object, we will not further process your personal data for these purposes unless we can demonstrate that there are compelling reasons for protection of the processing which outweigh your interests, rights and freedoms, or if the processing serves to initiate, exercise or defend legal claims. This does not apply if the processing is for direct marketing purposes. Then we will not process your personal data for this purpose.

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